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Consumer Solidarity enthusiasm picks up across the country-Consumer Advocacy Group. FASUR (Forum for Asserting Service Users’ Rights) formed. 

Consumer Solidarity enthusiasm picks up across the country-Consumer Advocacy Group. FASUR (Forum for Asserting Service Users’ Rights) formed. 

30th May 2022

The Consumer Solidarity Day is a humble initiative of the Consumer Advocacy Group with an ambitious plan of making it a Nationwide movement and later take it to the global level. None of us is as strong as all of us! Therefore, the Theme 2022 for the Consumer Solidarity Day has been given as “Consumer Unity – Need of the Hour”.

The Consumer Solidarity Day, 30th May, has been  observed across the Nation through the 700+ members of the Consumer Advocacy Group connected on WhatsApp, spread across 29 States and 2 Union Territories and a few NRIs too.

Consumer Solidarity means unity or agreement of feeling or action, especially among consumers with a common interest; mutual support within a group.  It is a feeling of unity between consumers who have the same interests, goals, etc.  Solidary is used to describe things or situations involving multiple people being united in responsibility or a shared interest.  Consumer solidarity emphasizes the interdependence between consumers in a society, which allows individuals to feel that they can enhance the lives of others. It is a core principle of collective action and is founded on shared values and beliefs among different groups in society. Consumers can express their solidarity by forming consumer groups that write articles or hold exhibitions against traders’ exploitation. These groups guide individuals on how to approach a consumer court, and they even fight cases for consumers.

On this occasion, the AP Chapter of the Consumer Advocacy Group has formed an association with a few likeminded persons which shall be soon expanded into a powerful movement – FASUR (Forum for Asserting Service Users’ Rights).

In a world that is transforming very fast and the Service Sector growing even faster, the Service Provider needs to be prompt, quick and ensure quality. However, with a sudden growth in the sector, most of the service providers are finding it difficult to get skilled personnel thus compromising on the quality and speed of service!

Everyday, all of us utilize the services from some provider or the other and of course, face problems too. Some of the most common services that we as Service Users face problems with include Broadband, Cable TV, Dish TV, Landline and Cellular phone, Public Transport, Electricity, Education, Banking, Insurance, Healthcare, service centers for vehicles, appliances, durables and gadgets, Travel and Tourism, Hotels and Restaurants.

Manufacturers of several products are resorting to Planned Obsolescence and stop providing either spares, services or updates, thereby compelling consumers to purchase new goods and services! Right to Repair movement is gaining global momentum to combat this.

FASUR shall try to reach out Service Users to create awareness on their rights, understand the issues faced by them and provide necessary guidance to resolve them.

FASUR guides the Service Users for Asserting their Rights.

FASUR shall propagate the Right to Repair.

Dr.PVVS Murthy : 98490 82333

Krishna Mohan KS : 99897 44186


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